Xerion Hotel

They were able to accommodate a very last-minute weekend booking due to a sudden problem with my long-term accommodation, and were also able to extend the stay by one night at my request. Two of the reception staff members I interacted with were great, very polite. The third seemed a bit disinterested but wasn't overtly rude. I stayed in two different rooms. Both were cleaned very, very well - I've never seen hotel bathrooms looking that nice. The first room had a carpet that had definitely seen better days (it had clearly been vacuumed but was quite stained and needed replacing - but they said this room would be renovated soon so I bet that'll help). Front desk provided slippers upon request so I just wore them in the room and it wasn't a problem. The second room had a newer carpet and was in good shape; it also had a glass bottle of water which was a nice touch. Also appreciated the air conditioning, it was easy to adjust and even though it was quite hot outside the room stayed cool. Definitely recommend this hotel!

Staff were super friendly and helpful. The hotel is lovely and quiet. The room was spacious and clean and there are tea and coffee items in the room. Room was cleaned daily and fresh towels provided. The onsite restaurant was really nice and the service was really friendly. Breakfast was good and the evening meals are really great. Thank to all the staff for making our holiday one to remember. We will defiantly book again when we return for a 2nd visit.

The room and the hotel are in excellent condition and in excellent location. The food was great too.

Very classy establishment, great food, and drink selections. Amazing staff, very friendly, very helpful and informative, superb English language skills. Very comfortable beds, and well equipped bathrooms, will definitely stay here again, and will recommend to everybody.

Location was in a nice quiet area but not too far from shops, restaurants and transport. You could also walk into the main part of the city if you wanted to. Staff were lovely, especially Michael and Karina, who were especially helpful. The hotel organised our airport pickup and drop off and our trips to Auschwitz and the Salt Mines. Food was decent and the drinks were good.